Voluntary Society - Action - 90/10 Principle
According to Stephen Covey, 10% of life consists of what happens to
you. 90% is decided by how you react. You have no control
over 10%. You determine the other 90% by your reaction. You cannot
control a red light, however you can control your reaction.
For example, you are having breakfast with your family. Your daughter
knocks over a cup of coffee onto your business suit. You have no
control over what just happened. What happens next will be determined
by how you react.
You curse. You harshly scold your daughter. She is moved to tears.
You criticize your spouse for placing the cup too close to the edge of
the table.
You storm upstaris and chaing your suit.
Downstairs you find your daughter has been too busy crying to finish
her breakfast and get ready for school. She misses her bus.
Your spouse must immediately leave for work. You rush to drive your
daughter to school. After a fifteen minute delay to receive a $260
traffic fine, you arrive at school. Your daughter runs into the
building without saying goodbye.
After arriving at your office twenty minutes late, you realize you
forgot your briefcase.
Your day has started terribly. As it continues, it worsens. You look
forward to returning home, but when you arrive, you find a small wedge
in your relationship with your spouse and daughter, because of how you
reacted in the morning.
Why did you have a bad day?
- Did the coffee cause it?
- Did your daughter cause it?
- Did the policeman cause it?
- Did you cause it?
The answer is "D."
You had no control over what happened with the coffee. How
you reacted during the subsequent five seconds is what caused your bad
day. Here is what coudl have and should have happened:
Coffee splashes over you. Your daughter is about to cry.
You gently say, "It's okay, honey, you just need to be more
careful next time."
You go upstaris, and change your shirt, grab your briefcase and return
downstairs in time to see your daughter getting on the bus.
She turns and waves. You arrive five minutes early,
and cheerfully greet the staff.
Notice the difference?
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